Terms of use

1. About SpringUp

SpringUp is a training management app for trampoline (TRA) and double mini-trampoline (DMT), for coaches and gymnasts. It is operated by the app developer, based in Portugal, reachable at the email address in section 17.

2. Who may use SpringUp

• You must be at least 13 years old to create an account.
• If you are between 13 and 17, you may only use SpringUp with the knowledge of a parent or legal guardian.
• Coaches who invite minors to their club should make sure the gymnast's parent or guardian is aware of it.

3. Your account

• Accounts are personal. Don't share your account or let someone else use it.
• Keep your password safe and the information you provide accurate.
• Tell us straight away if you think someone else is using your account.

4. Subscriptions

Some features need a paid plan. Plans are sold as subscriptions through the Apple App Store or Google Play and charged to your Apple or Google account.

• Price: the price shown in the app, in your local currency, is the one you pay. Monthly and annual options are shown in the app.
• Automatic renewal: subscriptions renew automatically at the end of each period until you cancel.
• Cancelling: cancel in your App Store or Google Play settings at least 24 hours before the renewal date to avoid being charged for the next period. You keep access until the end of the period you paid for.
• Refunds: refunds are handled by Apple or Google under their own rules. SpringUp cannot issue refunds directly.
• Price changes: we may change prices. You will be told in advance and can cancel before the new price applies.

5. Club plans and limits

• The plan of a club belongs to the coach who created the club (the owner). Everyone in the club gets the features of the owner's plan. Gymnasts in a club don't pay.
• Each plan has a member limit (gymnasts and extra coaches, not counting the owner), shown on the pricing page.
• If the owner moves to a plan below the club's member count, nobody is removed, but new members can't join until the club is back under the limit.
• If the owner's plan ends, the features that need a paid plan stop being available to the club until a plan is active again. Routines and physical stats stay free.

6. Free period at launch

People already using SpringUp when subscriptions launch get 14 days free: club owners get Coach 30+ and solo gymnasts get Solo Gymnast. After the free period, a paid plan is needed to keep the paid features.

7. Deleting your account

You can delete your account at any time in the app (Profile → Delete account), or by email. See Delete your account for what is deleted and what happens to clubs. Deleting your account doesn't cancel a store subscription: cancel it first in the App Store or Google Play.

8. Your content

You own the training data, notes and other content you put into SpringUp. You give us the right to store and process that content only to provide the service to you and to the coaches and gymnasts in your club.

9. Acceptable use

You agree not to:

• use SpringUp for anything unlawful, or to harass or abuse other people;
• try to access other clubs' or other users' data, or the app's systems, without permission;
• reverse engineer, copy, resell or redistribute the app;
• disrupt or overload the service.

10. Safety

11. Third-party services

Some features work with third-party products, such as Veriflite sensors or Claude, Anthropic's AI assistant. Those products have their own terms and policies, and we are not responsible for them. Payments are subject to the terms of the Apple App Store or Google Play.

12. Availability

We aim to keep SpringUp available at all times, but the service is provided "as is", without a guarantee of uninterrupted availability. We may pause it for maintenance, updates or reasons outside our control.

13. Limitation of liability

As far as the law allows, SpringUp and its operator are not liable for indirect or consequential damage resulting from the use of the app, including loss of data or interrupted training, or for injuries that happen during training. Nothing in these terms limits rights you have as a consumer under the law.

14. Termination

We may suspend or close an account that breaks these terms. You can stop using SpringUp and delete your account at any time. Refunds for unused subscription time follow the rules of the store you subscribed through.

15. Changes to these terms

We may update these terms. The "Last updated" date at the top shows the latest change. Significant changes are announced in the app.

16. Governing law

These terms are governed by Portuguese law. Disputes go to the Portuguese courts, without affecting the mandatory consumer protection rights of the country where you live.

17. Contact

Questions about these terms:
support@springupapp.com